Taphouse Loyalty Club
It’s surprising how many benefits you’ll uncover!
The Taphouse Loyalty Club allows you to collect points every time you come to the pub! Join and earn 1 point for every €1 you spend*. For every 200 points you collect, you will receive a €10 Voucher to use on your next visit. You’ll also get a €5 reward on your birthday, plus access to a range of exclusive offers only available to Taphouse Loyalty Club members!
Signing up is easy, just click on the link below.
* Points are earned on all non-alcoholic items, excluding Party/Event Menu(s) items, merchandise and Gift Cards.
Check Account
Check the current balance of your Loyalty Account, add more details to your profile or add or remove payment cards.
Join Now
Join today and you can start to earn rewards points immediately!
FAQs
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You can sign up online on this website, by clicking on the "Join the Loyalty Club" button/link above! You can also sign up via the QR Code placed on tables in the location or ask a member of staff to help you!
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You only need to provide your phone number to sign up for the Loyalty Program. Once signed up, you can provide your birthday if you want to earn the birthday reward, and your email address, if you want to receive special offers via email.
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Yes, once you sign up, the 100-point bonus is applied to your Loyalty Account. This Bonus gets you halfway to unlocking your first reward (200 points/€10) .
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No purchase is required to sign up for the loyalty program, but the purpose of the Loyalty Club is to reward customers, so the more you spend the more points you earn and vouchers you will receive!
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After enrolling, Toast (our secure payments system that operates the Loyalty Club for Taphouse) will send you a text message, containing information about the Loyalty Club, a link to your unique eLoyalty Card and a points balance summary.
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Before settling your bill, let your Server know you are a member of the Loyalty Program. They will then add your Loyalty Account to your bill so that you can earn points from that transaction, or redeem any vouchers you have earned to reduce the cost of. Note: If you pay using the same payment card as you added to your Loyalty Account, the system will automatically identify it and ad the points to your account.
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Yes. You can access your Loyalty Account information, including balance, via the “Check My Account” button/link above. Your points information will also be at the bottom of your payment receipt, and a staff member can also look this information in the pub.
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You an earn points or redeem points on all non-alcohol purchases including all food menu items, non-alcoholic beverages or Karaoke Room hire
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THere’s no minimum spend, you earn 1 point for every €1 you spend!
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Yes, the system adds the Birthday bonus on your birthday and if you use the same card to pay as you have on file in your Loyalty Account, the system will automatically ask you if you wish to apply it to your bill. The Birthday bonus is valid for 30 days from your birthday.
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Yes, once you sign up, the 100-point bonus is applied to your Loyalty Account immediately. This Bonus gets you halfway to unlocking your first (200 point/€10) reward.
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No. There is no expiry date on points. Once you earn them, you keep them till you spend them!
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If you signed up via a payment terminal, the card you used is automatically linked to your Loyalty Account. That payment card will be linked and apply to your Loyalty Account for all transactions moving forward. You can also add (or delete) more than one card to your Loyalty Account online via the "Check My Account" link on our website. Using a new payment card on an existing account, will also automatically add that card to your Loyalty Account.
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You can add or remove cards on your Loyalty Account. Simply click on the ‘Check my Account’ link on the Loyalty page of our website.
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Yes, you can add Loyalty Points for up to 90 days after the transaction date, by contacting the pub directly. You will need to provide your Loyalty Account information, along with the specific transaction date and bill number that you want your Loyalty Account applied to.
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Yes. To stop receiving SMS notifications, you need to reply “STOP” to the text message you last received. To stop receiving all Loyalty communications, you need to contact the pub to deactivate or delete your account.
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You can delete or deactivate your Loyalty Account by emailing support@toasttakeout.zendesk.com (The Loyalty Program is maintained by Toast, our Payment & Restaurant Management Software Provider. Toast is a global leader in payment processing and operates to the highest levels of security available.